Privacy Policy

Data Privacy Statement
The Gustero team is delighted that you shopping at our store. Your satisfaction is our top priority. Detailed below is our privacy policy, which we have drawn up so that you can be assured that we handle your personal data correctly. This document explains what personal data (i.e., information related to identified or identifiable persons) we collect from your visit on our web sites and from your orders, and how these are processed and used. We also explain how we use cookies. If you have any questions or suggestions or if there is ever a problem with our services, please use the contact form on our webpage.

Collection of personal data
Whenever you visit our web site, data relating to your access and data required for the operation of our user interfaces and the processing of your request will be temporarily stored on our web servers. This pertains to the connection data of your computer (IP address), the sub-pages you are visiting on our site, date and duration of your visit, recognition of the types of device, operating system and browser and the website or starting point from which you came to visit us.
Otherwise we only process data that you share with us while registering, placing an order or a request, and further information you send to us for the processing of your orders. This data collection is not subject to a legal duty of notification with the authorities.
We collect and process such data only insofar as this serves the professional processing of your order and the maintenance of our customer relationship.
Apart from that we process anonymised information about how our visitors use our user interfaces; it helps us to enhance our services and the functions of our web sites, and to adapt them to your needs.

Use and transfers of personal data
We treat your data confidentially as a matter of principle and do not pass them on to third party processors. However, we reserve the possibility to have the data processed by third parties in Switzerland or in EU countries, if so required for the operational processing of your orders. Information relating to the payment procedure may be transferred to Schweizerischer Verband Creditreform.
In such case, an adequate level of data protection will be ensured by compliance with the privacy protection laws applicable in Switzerland, the EU and in each such country, and by corresponding contracts with our suppliers.

Cookies, Web-Analytics
We seek to design our web presence as user friendly and efficient as possible. To this end, we apply cookies and Flash Local Shared Objects (LSOs). You may decide yourself whether or not our software may load cookies onto your computer. You can configure your browser so that cookies will not be accepted, or only from certain web sites, or only after notice. Please observe, however, that the use of certain functions of our website may be restricted or disabled if you decline cookies from our web site. For a convenient experience we recommend a browser setting which accepts our cookies.  
We apply web analytics services in order to know how many users visit our websites, how often, and in what manner. We do not use this software to collect personal data or individual IP addresses. The data are used only in anonymous and summarised form, for statistical purposes and for the enhancement of the website.
Further information regarding analytics-tools you may find on the webpages of Google Analytics (www.google.com/analytics).
On this Website, technologies of e-tracker GmbH (www.etracker.de) is collecting and storing data in anonymous form for marketing- and optimizing purposes. Out of such data anonymous user profiles are being built. To enable this, cookies may be used, which however only collect and store data in anonymous form. The data is not being used to identify visitors of this website. 

Safety of data and communication
Our database containing your personal data is protected at all times by appropriate technical and organisational measures to prevent its loss and abuse. It is stored in a safe operational environment which is not accessible to the public.
While your personal data are being transmitted under certain circumstances, e. g. during log-in and payment processes, they are encrypted by use of the so-called Secure Socket Layer (SSL) technology. This means that a state-of-the-art encryption method applies to the communication between your computer and our servers, provided that your browser supports the SSL (https) technology.

Information and Rectification
Upon written request, we will provide you with information what personal data we have recorded relating to your person.
If we have doubts about the accuracy of the data made available to us, we will verify its accuracy. Should you notice that the data we have processed is inaccurate or no longer up to date, you are entitled to ask us to rectify your data immediately and at no cost.
You have the right to notify us in writing at any time that you do not wish us to process your personal data any longer; provided that we must reserve our right to process data where necessary (e. g. invoicing data).
We reserve to request appropriate means of identification from you, prior to processing your requests as mentioned above. 

Applicable law, place of jurisdiction
This contractual relationship is subject to Swiss law. Exclusive place of jurisdiction is Stans NW, Switzerland.

Billpay’s/Klarna’s payment options In order to be able to offer you Klarna’s payment options and to assess whether you qualify for their payment options and to tailor the payment options for you, we will pass to Klarna certain aspects of your personal information. General information on Klarna you can find here and on BillPay here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s and BillPay’s privacy notices.

For Direct bank transfer, your personal data such as contact and order details, will be processed by Klarna.

Applicable law, place of jurisdiction
This contractual relationship is subject to Swiss law. Exclusive place of jurisdiction is Stans NW, Switzerland.

Stans, February 2018
Gustero GmbH, Alter Postplatz 2, CH-6370 Stans